Innovation—pursuing perfection, providing the best service

With the epidemic relatively stable, our company has gradually resumed work. The general manager of the company put forward: "Fighting the epidemic" and "resuming work" must be grasped with both hands, and both hands must be strong.

During the epidemic, our company's after-sales service has never been interrupted. When unable to reach the site, our company's after-sales service personnel provided guidance through telephone and WeChat video, ensuring the normal operation of equipment during the epidemic.

Currently, our company's after-sales service personnel have gradually resumed work in different regions. There are service offices in major regions across the country. When allowed by the epidemic prevention and control policies in various provinces and cities, after-sales service personnel can provide on-site services.

We adhere to the principle of "customer first, service first" and conduct systematic after-sales service work. In addition to the after-sales service commitments of the manufacturer, our company promises a one-year warranty and lifetime maintenance for all products. For any product malfunction, we will respond within 0.5 hours of receiving your repair call, technicians will arrive on-site within 3 hours, and the problem will be resolved within 12 hours. We ensure that all user fault complaints are investigated and resolved promptly.

Repair Hotline: 0530-5531329 Technical maintenance personnel are on duty 24/7.      

Regular follow-up visits: Company personnel conduct regular follow-up visits to users, detect and eliminate potential fault sources of products, and ask relevant personnel of the user to fill out the inspection feedback information form.